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SHIPPING POLICY

HOUSE OF DENI B

We ship worldwide. After your order is placed, there is a processing time of 24–48 business hours. Once your order ships, a confirmation email will be sent to you with detailed tracking information. You can also find your shipping details by logging into your account. Please note that while we don’t foresee any delays after the parcel has shipped, these events may occur. Please contact us in the event our carrier is delayed, and we will be happy to help locate the parcel for you.

 

During sales and events, processing time can take an additional 3–5 business days.

 

 

We have the following shipping options within the United States:

 

Standard | 5–7 Business Days | $7.99 no signature required

Express | 2–3 Business Days | $24.99 no signature required

 

  • Order cut-off time is 10:00 AM PST. Orders placed after 10:00 AM PST will be shipped out the following business day.

  • Express shipping is calculated from when your order has been fully processed and is based on 2–3 business days for shipping, which excludes weekends and holidays.

 

Free Standard Domestic Shipping on subtotal values over $150.

Please note Hawaii, Puerto Rico, Alaska, and the Virgin Islands are excluded from free shipping. (Offer excludes site-wide sales.)

 

Standard Overnight | $39.99 no signature required

 

  • Order cut-off time is 12:00 PM PST. Orders placed after 12:00 PM PST will be shipped out the following business day.

  • Standard Overnight is based on 1 business day for shipping after processing, excluding weekends and holidays.

We have the following shipping options within the United States:

Standard | 5–7 Business Days | $7.99 no signature required

Express | 2–3 Business Days | $24.99 no signature required

 

  • Order cut-off time is 10:00 AM PST. Orders placed after 10:00 AM PST will be shipped out the following business day.

  • Express shipping is calculated from when your order has been fully processed and is based on 2–3 business days for shipping, which excludes weekends and holidays.

 

Free Standard Domestic Shipping on subtotal values over $150.

Please note Hawaii, Puerto Rico, Alaska, and the Virgin Islands are excluded from free shipping. (Offer excludes site-wide sales.)

 

Standard Overnight | $39.99 no signature required

 

  • Order cut-off time is 12:00 PM PST. Orders placed after 12:00 PM PST will be shipped out the following business day.

  • Standard Overnight is based on 1 business day for shipping after processing, excluding weekends and holidays.

International Shipping Policy

International Shipping | 7–14 Business Days + 1–2 business days processing time

Duties & Taxes Prepaid

 

Shipping costs are calculated based on the geographical location of the delivery address and the total weight of the parcel. Please follow the checkout process to view your calculated rate and estimated delivery time. Note that customs fees may apply according to local legislation. House of Deni B. does not enforce these fees and is unable to waive them. Failure to pay customs fees will result in the parcel being returned to us. Shipping and handling fees are non-refundable in such cases.

 

DHL Express Worldwide | 5–7 Business Days

Delivery time will vary depending on geographical location. Duties & Taxes are required before delivery and may be subject to additional fees from DHL.

 

  • Order cut-off time is 10:00 AM PST. Orders placed after 10:00 AM PST will be shipped out the following business day.

  • Shipping costs are calculated at checkout based on location and parcel weight.

  • Electronic signatures will be captured upon all DHL deliveries.

  • Customs fees will apply for DHL shipments in accordance with local laws. House of Deni B. does not impose these fees and cannot waive them.

  • Failure to pay customs fees will result in the parcel being returned, and shipping and handling fees will not be refunded.

 

 

Recommendations:

 

For the best chance of timely delivery, we recommend placing your orders as early as possible and selecting the appropriate shipping method based on your location.

 

To avoid any potential issues with your delivery, please double-check and provide an accurate shipping address at checkout.

 

Please note that we are unable to offer replacements or refunds for items shipped to an incorrect address provided by the customer. We appreciate your attention to this matter and thank you for helping us deliver your orders promptly and accurately.

 

Let me know if you’d like this formatted for a Wix Shipping Policy page, PDF, or Shopify policy tab.

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